Privacy Policy - Smart Meals Admin

Introduction

Our commitment to your privacy

One of our main priorities is the privacy of our users. This privacy policy document contains the types of information that are collected and recorded by Smart Meals dietary tracking system and how it is used.

This privacy policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or that we collect. This policy does not apply to any information collected through channels other than this website.

By using our Smart Meals system, you agree to our Privacy Policy and accept its terms.

Information We Collect

What data we gather and why

The personal information you are asked to provide, and the reasons for asking you to provide it, will be clearly explained at the time we ask you to provide your personal information.

Account Registration: Full name, email address, telephone number, and account password (encrypted)
Health & Dietary Info: Age, height, weight, biological sex, activity level, fitness goals, dietary preferences, restrictions, daily calorie intake, and nutritional goals
Meal & Order Info: Meal selections, customizations, order history, preferences, delivery address, and payment information (processed securely)
Communication Info: Name, email, phone number, message contents, and any attachments you send us

How We Use Your Information

Ways we utilize the data we collect

We use the information we collect in various ways to provide and improve our Smart Meals service.

Providing and maintaining our service: Operating the Smart Meals platform and calorie tracking features
Personalized meal planning: Calculating your BMR, TDEE, and creating customized meal plans based on your dietary goals
Nutritional analysis: Providing accurate calorie counts and macronutrient breakdowns using USDA FoodData Central standards
Order fulfillment: Processing and delivering your meal orders
Improving our service: Understanding usage patterns to enhance features and user experience
Customer support: Responding to your inquiries and providing assistance
Communication: Sending you updates, newsletters, and promotional materials (you can opt-out anytime)
Security and fraud prevention: Detecting and preventing unauthorized access or fraudulent activities

Data Storage and Security

How we protect your information

We take the security of your personal and health information seriously. Your data is stored on secure servers with industry-standard encryption protocols.

Encryption: All sensitive data is encrypted both in transit (SSL/TLS) and at rest
Access Control: Only authorized personnel have access to user data, and access is logged
Password Protection: User passwords are hashed using strong cryptographic algorithms
Regular Backups: Data is backed up regularly to prevent loss
Security Audits: We conduct regular security assessments and updates

Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

Log Files and Tracking

System usage and performance data

Smart Meals follows standard procedure of using log files to understand system usage and improve performance.

Internet Protocol (IP) addresses
Browser type and version
Internet Service Provider (ISP)
Date and time stamps of visits
Referring/exit pages
Number of clicks and pages viewed

These files are not linked to any personally identifiable information. The purpose is to analyze trends, administer the site, track user movement, and gather demographic information for improving our service.

Cookies and Web Beacons

How we use cookies to improve your experience

Like most websites, Smart Meals uses cookies to store information including user preferences and session data. This helps us provide a better user experience.

Essential Cookies: Required for login sessions and basic site functionality
Preference Cookies: Remember your settings (language, measurement units, dietary preferences)
Analytics Cookies: Help us understand how you use the site to improve it
Performance Cookies: Optimize loading times and user experience

Important: These cookies are not "spyware" and do not give us access to your personal accounts. You can disable cookies through your browser settings, but some features may not work correctly if you do.

Data Sharing and Third Parties

When and how we share information

We respect your privacy and do not sell your personal information to third parties. However, we may share data in limited circumstances.

Service Providers: Third-party vendors who help us operate our service (payment processors, email services, hosting providers)
Nutritional Databases: We use USDA FoodData Central and FAO/INFOODS for nutritional information (no personal data is shared)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or asset sale
With Your Consent: Any other disclosure with your explicit permission

Note: Our privacy policy does not apply to third-party services or websites. We advise you to review the privacy policies of any third-party sites you visit or services you use.

Your Privacy Rights

Control over your personal information

You have the following rights regarding your personal information.

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your account and personal data (subject to legal obligations)
Data Portability: Request a copy of your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications at any time
Restrict Processing: Request limitation on how we use your data
Object: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Information Protection

Safeguarding young users

Protecting children's privacy is especially important to us. Smart Meals does not knowingly collect personally identifiable information from children under the age of 13.

We encourage parents and guardians to monitor, participate in, and guide their children's online activity. If you believe that your child has provided personal information on our site, please contact us immediately, and we will promptly remove such information from our records.

For users aged 13-17, we recommend parental supervision and involvement in creating meal plans and dietary goals.

Data Retention

How long we keep your information

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Active Accounts: Data is retained while your account is active
Meal History: Historical meal data is retained to track progress and provide insights
Deleted Accounts: After account deletion, personal data is removed within 30 days (except where required by law)
Log Files: Server logs are typically retained for 90 days
Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes

Important Disclaimers

Please read these important notices

Medical Disclaimer: Smart Meals provides general nutritional information and dietary suggestions. This is not medical advice. Always consult with a healthcare professional before making significant changes to your diet, especially if you have health conditions, are pregnant, or are taking medications.

Product Variations: There may be differences between images shown and products received due to continuous changes in packaging, design, and ingredient formulations by manufacturers. Nutritional information is updated regularly but may vary slightly.

Accuracy of Information: While we use authoritative sources (USDA FoodData Central, FAO/INFOODS) for nutritional data and follow the Atwater System for calorie calculations, we cannot guarantee 100% accuracy. Values may vary based on preparation methods, ingredients, and portion sizes.

Updates to This Privacy Policy

How we notify you of changes

We may update our privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

Posting the new privacy policy on this page
Updating the "Last Updated" date at the bottom of this policy
Sending an email notification for material changes (if you have an account)

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

Get in touch with our privacy team

If you have any questions about this privacy policy, your personal data, or how we handle your information, please contact us.

Smart Meals Privacy Team

Contact Us: Fill the Form

Email: privacy1.mysmarteatery@one-ppm.com

Phone: Available through your account dashboard

You can also submit inquiries through your account settings

We will respond to your privacy-related inquiries within 30 days.

Binding Terms

Legal enforceability

Binding Terms: The terms and conditions listed in this privacy policy are binding on all parties and will be enforced. There may be updates or modifications in the future, so please review this policy regularly to maintain awareness of how your information is protected.

Last Updated: April 17, 2026

Effective Date: April 17, 2026